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Widget customization
While the main goal of customer experience is to make sure the customer buys your product, the goal of customer engagement is to make sure the customer buys the product again (or that they don’t cancel their subscription if that’s your business model).
Customer engagement is extremely important because it allows you to increase customer retention and loyalty rates, and these metrics translate into higher revenue for your company. Additionally, customers who interact with your brand more frequently are more likely to recommend your products or services to their friends.
For these reasons, customer engagement is (or should be) important for any company, regardless of the products or services they are offering. However, there are industries in which the lack of a customer engagement strategy can be dangerous. Companies that sell goods (such as clothing, footwear, or home decor) in omnichannel, as well as software providers, already understand that measuring and increasing customer interactions help them improve their retention rate or purchase frequency.
However, these are not the only sectors that can benefit from increasing interactions with customers. A customer engagement strategy can be a great marketing tool, especially for those brands that:
My team
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. 3
Leads
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. 5
How to install CallPage on your CMS?
Learn how to install the CallPage widget on different CMS platforms
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. A
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. B
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. C
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. D
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. E
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